Privacy Policy

At Nirosha Motor Pvt Ltd, we value the trust you place in us when you enquire about or purchase our products. We are committed to handling your personal information responsibly and keeping it secure.

This Privacy Policy explains what information we may collect when you visit our website, submit an enquiry, request product information, place an order, or communicate with our team, and how that information is used.

1. Information We Collect

When you browse our website, contact us, or make an enquiry or purchase, we may collect information such as your name, email address, phone number, company name, billing address, shipping address, and information required to process your enquiry or order.

We may also receive information related to your product requirements, quotations, orders, and business communications.

When you use our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and general website activity. This information helps us understand how visitors use our website and improve their overall experience.

2. How We Use Your Information

The information we collect helps us provide a smooth and reliable experience to our customers and business clients.

We may use your information to respond to enquiries, provide product details and quotations, process orders, arrange deliveries, confirm transactions, provide customer support, communicate important order information, and improve our website and services.

Where appropriate, we may also use your contact information to share product updates, catalogs, offers, or other business-related communications. You can choose to stop receiving promotional communications at any time.

3. Keeping Your Information Safe

We take reasonable measures to protect the personal information shared with us from unauthorized access, misuse, alteration, loss, or disclosure.

Access to customer information is limited to authorized employees, service providers, and business partners who need the information to perform their responsibilities, such as processing orders, arranging deliveries, providing support, or maintaining our website.

While we take appropriate precautions to protect your information, no online system or method of electronic transmission can be guaranteed to be completely secure.

4. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared when necessary to provide our products and services, such as with payment service providers, logistics and delivery partners, website service providers, or other trusted service providers supporting our business operations.

We may also share information when required to comply with applicable laws, legal proceedings, government requests, or regulatory requirements.

5. Cookies & Website Experience

Our website may use cookies and similar technologies to provide a better browsing experience, understand website usage, remember preferences, and improve our services.

Cookies are small data files stored on your device when you visit a website. You can manage or disable cookies through your browser settings, although doing so may affect certain features or functionality of our website.

6. Third-Party Services

Our website may use trusted third-party services for payment processing, website hosting, analytics, shipping, communication, or other business functions.

These services may process information according to their own privacy policies and terms. We encourage you to review the privacy practices of any third-party service you interact with.

7. Your Choices

You may contact us to ask about the personal information we hold about you and, where applicable, request that inaccurate information be corrected or your personal information be deleted.

You may also choose not to receive promotional communications from us by contacting our team or following the unsubscribe instructions included in such communications.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be published on this page with the revised date. We encourage you to review this page periodically to stay informed about how we handle and protect your information.

9. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please feel free to reach out to the Nirosha Motor Pvt Ltd team at niroshamotor@gmail.com or call us at +91 9891685999. We will be happy to assist you.